Accessibility Modernization
Build an accessibility practice that keeps paying off, starting with a few weeks to map where yours is and where it could go.
The team you've built is somewhere between really good and outstanding. The next gain comes from changing how the work gets done, not who does it.
I've worked with hundreds of companies over the course of my career, and I've found that most accessibility practices run into the same ceiling... and it has nothing to do with the people, and everything to do with how the work is done. If it DOES have something to do with the people, that's a very different conversation for us to have.
For over twenty years, accessibility work has been done essentially one way: help flows through a handful of specialists, one request at a time. Even a strong practice can only grow in a straight line that way. Modernization changes the model underneath, so the same practice scales past one team at a time, decides what to work on with real evidence behind it, and compounds year over year instead of restarting the same work every cycle.
What changes
The instinct everyone has is to centralize, to stand up one accessibility team or hub that all the work runs through. Modernization keeps the idea of a center and changes what sits there. Instead of a team you route work to and wait on, the center becomes a system that makes your own accessibility knowledge searchable: your systems, your history, your own guidance, available to your builders right where the work happens, and getting smarter every time someone uses it. It stays human-centered, grounded in your data, and powered by an AI system that you own.
That changes what your specialists are for. Freed from being the gate everything waits behind, they spend their time on the work only they can do: deciding what matters most and why, and finding the patterns that fix a whole class of barriers at once. Direct your efforts there, and year over year the practice grows from a "justified cost center" into a function your organization relies on.
Today the business case for accessibility often rests on obligation or moral virtue... the work happens because it "has to" or "it's the right thing to do." What if we could change the case for accessibility work such that it rests on data and evidence? "Here's what we changed this quarter, and here's the impact it had." That shift, from obligation to evidence, drives the real change and is exactly what you want to share with stakeholders who hold the budget.
Why me
I've spent twenty-seven years in accessibility, working as a consultant across all levels of organizations, and I've led from the inside. I am building AI systems myself every day.
What I've learned is that the hardest judgment in this work is knowing which parts of the work are for humans, and which parts are perfect for AI. That judgment only comes from building. So we start from your systems and your process, not from a product I'm trying to sell you.
How it starts
This work starts with a tightly focused, paid modernization mapping engagement: a few weeks where I trace how your accessibility work happens today, where the leverage is, and where the model can change, ending in a sketched-out plan to run modernization pilots that you own.
If that sounds like where you are, tell me what you're working on, or book a call, and we'll see whether a modernization mapping engagement is the right place to start.