Modernize accessibility. People, process, tools.
Most accessibility practice has been doing the same thing for a decade. Time to update it.
If your team is tired of audits that read like audits from 2014, processes that bolt on at the end, and a tool stack that hasn't changed since WCAG 2.0 shipped, you're in the right place. Modernization is a scoped engagement that updates how your organization actually does this work. The people doing it, the process they follow, and the tools they use, including the AI capabilities now changing the practice.
What modernization covers
Three areas. Most engagements cover all three, weighted differently depending on where your team needs to move first.
People
Your accessibility practitioners and the teams who depend on them. Upskilling on what AI changes for the practice. What tools genuinely help, what they break, where practitioner judgment matters more. Training built for people who already know accessibility and want to know what comes next.
Process
The workflows that move accessibility through your org. Replacing late-stage audits with practices that catch barriers earlier, designing review loops that scale with team size, and building a process that fits how your teams actually work in 2026 rather than 2014.
Tools and Technology
The tooling layer that supports the work. Honest assessment of what AI can do in accessibility work, what it can't, and where to invest. We pilot together, measure together, and decide what stays.
Why now
Two things are true right now that weren't true two years ago.
The first: AI capabilities are changing what's possible in accessibility work. Some of the change is genuine leverage. Some of it is hype that breaks the practice in interesting ways. Sorting one from the other takes real exploration, not reading the announcements.
The second: organizations that built their accessibility practice in the WCAG 2.0 era are running into the limits of that approach. Bolted-on review at the end of the pipeline. Compliance reports that don't translate to product changes. Practitioners running the same audit pattern for a decade. It worked for a long time. It doesn't anymore.
Better to update the work on purpose than let it drift into another five years of the same thing.
Who this is for
This work fits organizations that want to change how they do accessibility, not get a cleaner audit report. It works best for:
- Accessibility leaders who already have a practice and want to know what comes next for it.
- Organizations that want to bring AI into accessibility work intentionally, with a partner who'll be honest about what works.
- Teams that have run the same playbook for years and want something different, not a tighter version of what they're already doing.
- Leadership ready to invest in capability, not in another audit cycle.
If you want compliance documentation and nothing else, this isn't the engagement for you. There are good firms that do that work; I'll point you to them.
How we work together
Every engagement starts with discovery. I talk to the people doing the work, the people making decisions, and the people connecting the two. From there, we scope: what to modernize first, what can wait, what rhythm fits your team.
Some engagements are short and surgical: assess what's there, design what's next, hand it off. Some are longer and run alongside your team: advisory through execution, with workshops and coaching threaded in. Both work. The right one depends on what you're trying to change and how much capacity your team has.